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Customer Portal      

Licensing Frequently Asked Questions

To assist you in the ordering process, we've compiled a list of ordering, licensing, and product delivery related FAQs.

 

End-User License Agreements

Clever Internet Suite
Clever Internet .NET Suite
Clever Internet ActiveX Suite
Database Comparer VCL
Database Comparer Tools 
Database Comparer ActiveX
Interbase DataPump

 

How to Buy?

You can purchase Clever Components products directly from our website (powered by MyCommerce).

Please check out MyCommerce Order, Payment, and Delivery FAQ

Also, our products are available through ComponentSource, Allsoft.ru, and any of our authorized Resellers

 

Existing order questions

If you purchased with MyCommerce.com (including Share-it and element 5), you can log on to the MyCommerce.com self-service portal to manage your orders and subscriptions. Please use request login via the email used to order, if you don’t have a password. Customer Self-Service

Note: the login and password differs from the CleverComponents Customer Portal

If you still have issues with your order, you can contact the MyCommerce support directly using the Shopper Service form.

If you have ordered with one of our official Resellers, in this case check the reseller's website to ask the order-related questions.

 

How many copies should I purchase?

You need to purchase one copy of Developer License per developer on the project. In other words, each developer within your organization must obtain an individual license for Clever Components products.

Depending on the size of your organization and number of copies you wish to obtain, you may find the Company License a more cost effective method of purchasing Clever Components products. Company License allows you to install unlimited copies of Clever Components products in your company.

 

Multi-User discounts

We offer additional discounts when purchasing more than one license for your development team. If you buy 2, or more licenses, you get 5% discount for ordered products.

 

30 days money back guarantee

With every purchase you will get 30 day unconditional money back guarantee. If you are not completely satisfied with our products, simple return it for full refund.

You can request a refund by writing to our Customer Portal

 

12-Month subscription

Clever Components licenses its software components and development technologies on a subscription basis. A subscription lasts for a 12 month period.

When you purchase a subscription, you will receive product updates and new versions as they become available for a 12 month period from your original purchase date.

Upon expiration of a subscription, you can renew your license for an additional 12 months at 45% discount.

If you don't want to renew your subscription, you can continue using all licensed components and tools without further payment. If you allow a subscription to lapse and do not renew after 12 months, you can still update your subscription at a later time at a higher price. The renewal cost will increase on a monthly basis and become the full price on the 24th month after the purchase.

Please Contact Us about renewal costs once your subscription expires.

 

Upgrade / Renewal

Upgrade / Renewal extends your free updates and support for a further Year.

If you presently own a CleverComponents license and want to upgrade, please log in to the Customer Portal and submit an Upgrade request

 

I still have questions

Please feel free to Contact Us if you have any questions or concerns.

 

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